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FAQs & Tips

Frequently Asked Questions

What if I'm a new plant parent?

We were new plant parents once too! Every plant from Loft Leaf comes with a bitesize care guide & our promise to be there whenever you've got a question - from the ideal spot for your plant, to keeping it happy, we're here to help.

What delivery services do you offer?

We currently offer three delivery services:

  1. Click & Collect
  2. Cardiff City Local Delivery
  3. Express Nationwide Delivery

What happens if I need guidance after my purchase?

We're always here to help, just drop us a message on social media or via email & we'll do our best to assist! You can also submit a plant care question in our weekly Sunday Surgery on Instagram.